Open Mon - Fri: 9:00AM to 5:30PM

Customer Support

Standard Support

Please fill in the form below, or call us at 718-433-2925, with a description of your issue. A support representative from Neteam Solutions will get back to you as soon as possible during standard business hours. (Monday – Friday 9:00 AM – 5:30 PM Eastern Standard Time).

Emergency Support

If you require emergency support outside our normal business hours please call 718-433-2925 and follow the system prompts. Emergency Support fees may apply.

Remote Support Tools

Client Portal

Support Request Form