Customer Support

Standard Support

Please fill in the form below, or call us at 718-433-2925, with a description of your issue. A support representative from Neteam Solutions will get back to you as soon as possible during standard business hours. (Monday - Friday 9:00 AM - 5:30 PM Eastern Standard Time).

You can also use our Live Chat support located at the top right corner of our website.

Emergency Support

If you require emergency support outside our normal business hours please call 718-433-2925 and follow the system prompts. Emergency Support fees may apply.

Remote Support Tools

QuickSupport v12 (for install by client)

HostSupport v12 (for install by tech)

Client Portal

Support Request Form